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FAQ

Which payment methods yo you accept?
Payment in our web store is by paying cash on delivery or by direct payment to our bank account.
When will you charge the purchase?
By paying cash on delivery, the payment takes place during delivery. If you choose to pay directly to our bank account then the goods will be shipped as soon as the payment becomes visible.
How do I know that my purchase was successful?
We will send you an acknowledgement email on successful completion of an order on the site. This email will detail the order that you have placed and will give you an order reference number. We would advise you to keep this email safely as you will need your order reference number for any further queries which you may have. Failure to provide us with an order reference number on request will result in a delay with your enquiry. Once your order has been accepted and dispatched to you we will send you a confirmation email.
I didn't get a purchase confimation email
Please contact us if you do not receive an acknowledgement email and we will make sure it is not a problem with our system. Acknowledgement emails are generated and sent automatically once an order has been successfully completed. You may need to check your mailbox as it may be treating our emails as spam or junk mail and you should check your spam or junk mail folders to make sure they have not gone directly to this location. You may also need to ensure that all of the details entered are correct, please pay particular attention to your payment card details, email address and delivery addresses.
When will my purchase be processed?
Purchase processing takes 1-2 work days.
How to order
As you browse through our store, simply click on a product, select your size and other options then click "Add to basket". After that navigate to your e-basket or checkout, fill out the needed information and click "Place order". After that all you need to do is to transfer the required funds into our account and as soon as we get confirmation of the transfer we will ship the product to you. You will recieve an e-mail when your order is shipped.